Food ecommerce fulfillment ships individual orders of snacks, pantry goods and CPG to online shoppers, picked FEFO and packed so products arrive intact and fresh-dated. We connect to your storefront and marketplaces and ship from the market closest to your customers.
Integrations for every food storefront
Food brands sell through more channels than most categories: a Shopify or other DTC storefront, subscription apps, Amazon, Walmart Marketplace, TikTok Shop and sometimes specialty food marketplaces. Our fulfillment network connects to common ecommerce platforms and marketplaces so orders drop in automatically and tracking flows back.
Inventory is held as one pool, so a pallet of granola can serve DTC orders, marketplace orders and a retail purchase order without being split across separate warehouses. Channel-specific rules, such as marketplace expiration labeling or gift messaging on your own site, are configured per channel rather than per warehouse.
Packouts that survive the carrier network
Snack products fail in transit in predictable ways: chips crush under weight, cookies and crackers break from movement, glass jars crack, and pouches puncture. We design packouts around your actual SKUs, choosing carton strength, cartonization rules and void fill so heavy items sit low and fragile items are immobilized.
Mixed orders are the hardest case. A jar of sauce and a bag of chips in one box need a different build than either one alone. We set packing rules by item combination and test new packouts before launch, so damage problems are solved in the warehouse rather than in your customer service inbox.
Heat-season shipping for melt-risk products
Chocolate, gummies, protein bars, nut butters and some coatings degrade quickly in hot trucks and on doorsteps. Heat-season shipping combines insulated liners, cold packs where appropriate, and ship-day rules that hold melt-risk orders rather than letting them sit in a carrier terminal over a weekend.
We set heat-season windows by destination climate rather than a single calendar date, and we can route melt-risk orders to the market closest to the customer to reduce days in transit. Packaging costs are itemized so you can decide whether to absorb them, pass them on, or restrict hot-weather shipping zones.
FEFO picking on every order
Every DTC order is picked first-expired, first-out by best-by date, enforced by the warehouse management system rather than by the picker's judgment. That keeps write-offs low and makes sure customers do not receive a bag dated weeks earlier than the one next to it.
For brands with strict freshness promises, we can hold back stock that falls inside a minimum remaining shelf-life threshold you set and report it before it becomes a problem, giving you time to route it to promotions, sampling or donation.
What's included
- Storefront, subscription and marketplace integrations
- System-enforced FEFO picking
- Crush-resistant cartons and SKU-specific void fill
- Insulated heat-season packouts and ship-day rules
- Branded inserts, gift notes and samples
- Same-day shipping on orders before cutoff
- Returns inspection with lot and date recorded
Frequently asked questions
Can you ship snack orders the same day?
Yes. Orders received before the daily cutoff typically ship the same business day, with heat-season rules applied to melt-risk products.
How do you prevent broken or crushed snacks?
We build SKU-specific packouts with appropriate carton strength, cartonization rules and void fill, and test them before launch, especially for mixed orders with jars and bags.
Do you ship chocolate in summer?
Yes, with insulated packouts and ship-day rules that avoid weekend layovers. Heat-season windows are set by destination climate.
What happens to returned food items?
Returned food is generally not resold. We inspect and record returns with lot and date, then dispose of, donate or hold them according to your instructions and food safety requirements.